Help Center

How can we help?

Answers to the most common questions about Fonda, from getting started to billing and privacy.

Getting Started

What is Fonda?

Fonda is a personal co-founder for entrepreneurs. It guides you through a 14-step journey (Discover, Validate, Launch, Scale) so you always know the next step to take, from picking the right idea to landing your first paying customer.

Do I need any business experience to use Fonda?

No. Fonda was designed for first-timers. We assume zero prior business knowledge. The platform explains every concept, flags common mistakes, and gives you plain-English next steps at every stage.

How do I get started?

Create a free account at app.fonda.co. You can also try any of our eight free tools at fonda.co/tools before signing up, with no account or credit card required.

How much time do I need each week?

Five hours a week is enough to make real progress with Fonda's structured journey. Most founders fit meaningful sessions into evenings and weekends without quitting their day job.

Is Fonda only for tech startups?

No. Fonda works for any business: service businesses, product companies, content businesses, and SaaS. The validation and planning frameworks apply across industries.

Free Tools

Are the free tools really free?

Yes. All eight tools at fonda.co/tools are free, and you don't need an account or credit card. They run in your browser and give you results instantly.

What free tools does Fonda offer?

Idea Generator, Business Plan Generator, Startup Name Generator, TAM SAM SOM Calculator, Lean Canvas Generator, SWOT Analyzer, Elevator Pitch Generator, and Roast My Idea. Each targets a specific founder problem.

Why does Roast My Idea have a daily limit?

The Roast My Idea tool makes a live call to an AI model for each submission, which has a real cost. Free users get two roasts per day per IP address. Subscribers can run more roasts as part of the platform.

Can I export tool results?

Some tools (like Lean Canvas) support PDF export. Others display results on-screen. Copying and pasting the output into your own documents is always fine.

Platform Features

What does the 14-step journey include?

The journey covers: Entrepreneur Profile, Idea Sourcing, Idea Shortlist, Deep Dive, Idea Verdict, Validation Plan, Validation Surveys, Validation Verdict, Business Plan, Website Draft, MVP Roadmap, Legal Checklist, Go-to-Market Strategy, and Pitch Deck. Each step builds on the last.

What is the Idea Verdict?

The Idea Verdict is Fonda's honest assessment of whether your specific idea is worth building, based on your validation results, market size, competition, and business model. It's included in your plan.

What does the Investor Finder do?

Investor Finder matches your startup to relevant venture funds and angel investors based on stage, sector, check size, and geography. It's included in your plan.

Does Fonda remember my previous work?

Yes. Unlike a generic chat tool, Fonda stores your Entrepreneur Profile, idea history, validation data, and business plan so every future session has full context and you never start from scratch.

Can I use Fonda for an existing business?

Yes. Many users are 6–12 months into a business and use Fonda to build the strategy, pitch deck, or GTM plan they haven't had time to write properly. Start the journey from whichever step applies to where you are.

Billing & Credits

How does Fonda pricing work?

You pay with credits. New accounts get 40 free credits with no card needed, and you can buy one-off credit packs when you need more: Validate (300 credits, $19.99), Launch (900 credits, $49.99) or Scale (2,000 credits, $84.99). Each step of the journey has a fixed cost, shown before you start it: for example Market is 50 credits, Verdict 100 and the Business plan 200. Taking an idea to its Verdict is about 270 credits. See every cost at fonda.co/pricing.

Is it a subscription? Do credits expire?

No subscription. Credit packs are one-off payments and nothing renews. Credits never expire, so you can stop and come back whenever you like. You see the cost and your balance before every step and confirm it, so nothing is charged silently.

Can I get a refund?

If a generation fails, its credits come back automatically, and each step includes 1 free retry. A $29 business plan bought without an account is refunded in full if it fails. For anything else, email hello@fonda.co and we'll look at it with you. We never delete your work.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe. No PayPal or bank transfer at this time.

Privacy & Data

What data does Fonda store?

Fonda stores your account information, the ideas and business plans you create, and your validation results. We do not sell your data to third parties. See our full Privacy Policy at fonda.co/privacy.

Is my startup idea confidential?

Yes. Your ideas, validation data, and business plans are private to your account and not shared with other users or made public. Fonda employees do not read your content except to resolve support requests.

Do you use my inputs to train AI models?

No. Your inputs to Fonda are not used to train AI models. Prompts are sent to our AI provider (Anthropic) under their enterprise data privacy terms, which prohibit training on customer data.

How can I delete my account?

Email hello@fonda.co with your account email and we'll delete your account and all associated data within 7 business days, in line with our Privacy Policy.

Still stuck?

Email us and we'll get back within 24 hours. Include your account email so we can look up your details.

hello@fonda.co